Privacy policy
Privacy Policy
Last Updated: 02/06/2026
Welcome to GORILLASEAL ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, contact us, or subscribe to our communications, we may collect:
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (processed securely through payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage data
- Pages visited
- Referral source
- Date and time of access
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Provide customer support
- Manage returns, refunds, and exchanges
- Communicate regarding orders and services
- Improve our website, products, and customer experience
- Prevent fraud and unauthorized transactions
- Send promotional emails, offers, and updates (where permitted by law)
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Remember customer preferences
- Maintain shopping cart functionality
- Analyze website traffic and performance
- Improve website functionality
- Deliver relevant marketing content
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
4. Third-Party Services
We may use trusted third-party service providers to operate our business and provide services, including:
- Payment gateways
- Shipping and logistics providers
- Analytics providers
- Marketing and advertising platforms
- Customer support tools
These third parties may have access to certain information only as necessary to perform services on our behalf and are expected to maintain appropriate security measures.
Please note that payment information is processed directly by secure payment providers and is not stored by us unless required for legal or operational purposes.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
6. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share information:
- With service providers assisting our operations
- To comply with legal requirements
- To enforce our policies and protect our rights
- In connection with a business transfer, merger, acquisition, or sale of assets
7. Customer Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Opt out of promotional communications
To exercise any of these rights, please contact us using the details provided below.
8. Marketing Communications
If you subscribe to our marketing communications, we may send promotional emails, offers, product updates, and newsletters.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
10. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after updates constitutes acceptance of the revised policy.
12. Contact Information
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
GORILLASEAL
Email: gorillaseal01@gmail.com
Phone: 8957523504
We will make reasonable efforts to respond to your inquiries in a timely manner.