Shipping policy

Shipping Policy

Last Updated: 02/06/2026

Thank you for shopping with Gorillaseal. We are committed to delivering your order safely and efficiently. Please review our Shipping Policy below for details about order processing, shipping, and delivery.

1. Order Processing

All orders are processed within 5-7 days after payment confirmation.

- Orders are processed on business days only (excluding weekends and public holidays).
- Orders placed after business hours may be processed on the next business day.
- During peak periods, sales events, or holidays, processing times may be longer than usual.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Methods

We offer the following shipping options:

- Standard Shipping
- Express Shipping (if available)
- Cash on Delivery (COD) (if available)

Available shipping methods may vary depending on your delivery location and product availability.

3. Delivery Timeframes

Estimated delivery times are as follows:

Domestic Shipping (India)

- Standard Shipping: 7-10 days
- Express Shipping: 3-5 days

Please note that delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.

Any applicable taxes, duties, or additional fees will be displayed during checkout where required.

5. Tracking Your Order

Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (if applicable).

Tracking details may take up to [12 hours] to become active after shipment.

Customers can use the provided tracking number to monitor delivery progress through the courier's tracking system.

6. Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

- Weather conditions
- Public holidays
- Courier service disruptions
- Natural disasters
- Government restrictions
- High order volumes

In the event of a significant delay, we will make reasonable efforts to keep you informed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect or incomplete address details are provided:

- Delivery may be delayed.
- Additional shipping charges may apply.
- We may not be responsible for packages delivered to an incorrectly provided address.

Please contact us immediately if you need to update your shipping information after placing an order.

8. Failed Delivery Attempts

If delivery cannot be completed due to customer unavailability or incorrect address information:

- The courier may attempt redelivery.
- The package may be returned to us.
- Additional shipping charges may apply for reshipment.

9. Lost, Damaged, or Missing Packages

If your package is lost, damaged, or arrives with missing items, please contact us within 7 days of delivery.

Please include:

- Order number
- Photos of damaged packaging or products (if applicable)
- Description of the issue

We will investigate the matter with the shipping carrier and work toward an appropriate resolution.

10. International Shipping (If Applicable)

We may offer shipping to selected international destinations.

Customers are responsible for:

- Import duties
- Customs fees
- Taxes imposed by their country
- Additional customs clearance charges

International delivery times may vary depending on destination and customs processing.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Gorillaseal
Email: gorillaseal01@gmail.com
Phone: 8957523504

We are happy to assist you with any shipping-related inquiries.